Terms of service
These terms govern your use of iptvsmarters.si and the IPTV subscription we provide. They are written to be read, not to be skimmed past — if anything here is unclear, ask us on WhatsApp before you buy rather than after.
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1. Agreement to these terms
By buying or using our service you accept these terms. If you do not accept them, do not use the service. You must be 18 or older, or have the consent of a parent or guardian. We may update these terms; the date above shows when they last changed, and continuing to use the service after a change means you accept the updated version.
2. Who we are
iptvsmarters.si is an independent IPTV subscription service. We are not IPTV Smarters Pro, nor are we affiliated with, endorsed by or acting for the makers of any player application. Player apps are named on this site only to describe compatibility, and all trademarks belong to their owners. You can reach us by email or on WhatsApp; both are listed on our contact page.
3. What the service is
We provide access credentials — a username, a password and a server URL — that work in third-party player applications supporting Xtream Codes or M3U playlists. We do not supply the player application itself, and we do not control it. The service includes live channels, an on-demand library and an electronic programme guide, and it is provided as it is at the time you use it.
4. Your access credentials
Your credentials are personal to you. You are responsible for keeping them private and for everything done through them. Do not share, resell or publish them, and do not use more simultaneous connections than your plan allows. We may suspend a line that shows use from more places than a household plausibly accounts for. If you think your credentials have been exposed, tell us and we will change them.
5. Acceptable use
The service is for personal, non-commercial viewing. You may not record, rebroadcast, resell or publicly perform the streams, attempt to extract or redistribute content, interfere with the service or probe it for weaknesses, or use it for anything unlawful where you live. Reselling is available through our reseller programme, under its own terms — not through a personal subscription.
6. Payment
Every plan is a single payment for a fixed period. Nothing renews automatically, we do not store your card, and you will never be charged again without buying again. Prices are in euro and are the prices shown on our pricing page at the time of purchase. Renewing is a new purchase that extends your existing expiry date.
7. Refunds
Our refund policy forms part of these terms. In short: if you buy directly without taking a free trial, you have a full refund within 24 hours of purchase and 75% after that; if you take a free trial and then buy, that purchase is not refundable. The refund policy page sets this out in full, and nothing in these terms reduces rights the law of your country gives you as a consumer.
8. Third-party applications and their fees
Some player applications charge their own activation or licence fee. Those fees are set by, and paid to, the application's developer. They are separate from your subscription with us, we receive no part of them, and we cannot refund them. We also cannot guarantee that a third-party application will continue to exist, function or remain available in your region.
9. Availability
We work to keep the service running continuously, but we do not promise uninterrupted availability and we publish no uptime guarantee. Streams depend on sources, networks and your own connection, any of which can fail. Channel line-ups and on-demand content change over time; we do not guarantee that any particular channel or title will remain available for the length of your subscription.
10. Limits on our liability
The service is provided without warranties beyond those the law requires. We are not liable for indirect or consequential loss, for loss of data, or for events outside our reasonable control. Where liability cannot lawfully be excluded, it is limited to the amount you paid us for the subscription period in question. Nothing here excludes liability for fraud or for anything that cannot be excluded by law.
11. Suspension and termination
You can stop using the service at any time; because nothing recurs, there is no subscription to cancel. We may suspend or end access without refund if these terms are broken — in particular for credential sharing, resale outside the reseller programme, or attempts to attack or defraud the service. Where a breach looks accidental we will contact you first.
12. Disputes
If something goes wrong, raise it with us on WhatsApp or by email first; most problems are resolved the same day. If we cannot resolve it between us, the dispute goes to the courts of the place where the service operator is established. If you are a consumer, this does not remove your right to bring proceedings in the country where you live, or to use an alternative dispute resolution scheme available to you there.
13. General
If any part of these terms is held unenforceable, the rest continues to apply. Our not enforcing a term on one occasion does not waive it. These terms, together with the refund policy and privacy policy, are the whole agreement between us about the service.
Questions about these terms?
Ask before you buy. Support is on WhatsApp 24/7.